Since this is a family-oriented blog, I hate to drop any f-bombs, but boy, am I past my limit right now.
The bathtub liner that can be installed in one day… the one that looks as good or better than a new tub? The one that costs less than ripping out the old tub and replacing it, the floor tile and the wall tile? That liner? It was coming today! The salesman came yesterday morning, took all his very precise measurements, took my money and promised installation this morning.
I couldn’t wait!!! Yipeee!!! One fully functional bathroom in our house! Today!
Well. Guess what the $%#@#! happened. The guys came before 9 this morning to install it. Before hauling all their supplies in, they took some more very precise measurements. And determined that it wouldn’t f*cking fit. Oh, they could put it in, but then they wouldn’t be able to get back out of the bathroom because the door wouldn’t be able to open. Lots of har-hars on their part at that and lots of hair ripping on my part. I’m now as bald as a cueball.
Oh, and it gets even better! We paid upfront. All of it (I know - please, please don’t say anything.) A check. 24 hours ago. When I called the company to officially “cancel the order” and get my money back, they said it would take 10 BUSINESS days. I. Don’t. Think. So.
Normally I’m very nice to strangers. Normally I’m hesitant to demand things. Normally I just accept what a service person tells me. Not today. Today, I demanded to speak to a supervisor. I spoke to the supervisor and demanded my money back NOW and not in 10 business days. (I did tell the woman that I knew it wasn’t her fault but that I was very mad.) Then, I called my salesperson and explained (as politely as I could) what had transpired and told him I Could. Not. Wait. to get my money back.
Said salesperson is currently on his way to Wisconson. Which means he can’t do anything today. BUT he’ll be back tomorrow and he still has my check in hand. He will bring it to me. Thank God. (By the way - this is a large, reputable company - not a fly-by-night or anything, so it wasn’t totally stupid of me to give them my money. Okay. Maybe it was. Whatever.)
So. We’re now back at having to rip out the old tub and replace it completly. To the tune of $2 to $3K.
The first floor tub still isn’t working properly either - more parts are needed. Parts not covered by our home warranty.
All of this, I must add, is happening while I’m on The Beach. South Beach. Not the vacation spot (don’t I wish!!!) but on the diet. Which, of course, means NO ALCOHOL. None. Not a drop.
I may have to install a punching bag in the house as an alternative to alcohol. But where oh, where could I put it? Hmmmm. I know! How about the upstairs bathroom? It’s not like it’s being used or anything.
It’s a good thing the woman who sold us this house lives far, far away.
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1 A Bright Spot // Sep 10, 2008 at 12:38 pm
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